Privacy Policy

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RepRover. ("we", "us") is committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms of Use and any other documents referred to in it) explains how we protect your privacy as you use our services, our website located at reprover.app, and associated sub-domains (collectively the “Service”) in connection with the goods and services you purchase from us. The Privacy Policy outlines how any personal data we collect from you, or that you provide to us, will be handled as a data controller. In this Privacy Policy, the term “personal data” refers to information that relates to an identified or identifiable individual.

We understand your concern about how we use and disclose personal data, and we are committed to complying with applicable data protection and privacy laws. This Privacy Policy informs you about how we protect your personal data when you use the Service and when we act as a data controller. It does not apply to third-party websites or services that you may access through the Service. We encourage you to review the privacy policies of any third-party services you may interact with. Please be aware that we are not responsible for the privacy practices of these third parties.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

Contact Details of the Controller:

  • E-mail address: info(at)reprover.app
  • Website: www.reprover.app
  • Name: RepRover.
  • Mail address: 5500 Balboa Blvd, Encino, CA 91436

Information We May Collect From You

Data You Provide to Us:

We may collect the following information from users, which may constitute personal data, including but not limited to:

  • Full name
  • Email address
  • Job title
  • Company name
  • Phone number
  • Social media username
  • Social media profile URL
  • Any other personal data you may decide to share with us.

Data Collected Automatically:

The Service may automatically collect the following information:

  • Technologies such as cookies, pixels, beacons, tags, and scripts are used by us to analyze trends, manage the Service, track user movements, and gather demographic data.
  • The URL of the site you came from and the site you go to after leaving the Service.
  • Information on the device you use to access the Service (e.g., IP address, operating system, and Internet service provider).
  • Cookies may be placed on your device to recognize your browser and improve your experience.
  • We use third-party technologies like Facebook remarketing and Google Analytics to collect data and target users with relevant content after leaving the Service.
  • We use Hotjar to understand user behavior and optimize the Service.

The Purposes for Which We Use Data

We use personal data collected directly from you for purposes including:

  • Communication
  • Fraud prevention and investigation
  • Protecting our rights and property
  • Operating and improving the Service
  • Market research and electronic direct marketing (with your consent)
  • Responding to customer support requests
  • Auditing and analyzing the Service
  • Ensuring technical functionality and security

We use data collected automatically for purposes such as:

  • Improving customer service
  • Personalizing user experiences
  • Managing and securing the Service
  • Market research

Legitimate Grounds for Processing

We process personal data based on legitimate interest, consent, or legal obligation. In some cases, you may be asked for consent to process your data. You can withdraw consent at any time.

How We Disclose Data

We do not sell, lease, rent, or otherwise disclose personal data, except in the following cases:

  • Service providers: Data storage services or third-party applications like AWS or HubSpot
  • Public authorities: If required by law or to protect rights
  • Corporate restructuring: In the event of a merger, sale, or bankruptcy
  • Third parties: In an anonymous format that does not identify individual users

Your Rights

You have the right to access, correct, delete, object to processing, restrict processing, or receive a copy of your personal data. To exercise your rights, contact us using the contact details provided above.

Direct Marketing

You have the right to prohibit us from using your personal data for direct marketing purposes. You can opt out by contacting us or using the unsubscribe option in our direct marketing messages.

Data Security

We take reasonable measures to protect your data. However, we cannot guarantee complete security during transmission or storage.

International Transfers of Personal Data

Your data may be transferred to servers outside your country. We will ensure that your data receives adequate protection in these locations.

Children’s Privacy

The Service is not directed at children under 13. We do not knowingly collect data from children under 13.

Changes to the Privacy Policy

We may change this Privacy Policy from time to time. Changes will be posted on the Service, and your continued use constitutes acceptance of those changes.

Questions or Concerns?

For any questions regarding this Privacy Policy, please contact us via e-mail at info(at)reprover.app or by mail at 5500 Balboa Blvd, Encino, CA 91436.